Privacy policy

Effective Date: May 2026

At Stone Grove, your privacy matters to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from Stone Grove, we may collect certain personal information, including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details processed through secure third-party payment providers
  • Order history and purchase information
  • Device, browser, and website usage information

We only collect information necessary to operate our website, process orders, improve customer experience, and communicate with you.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve website performance and user experience
  • Prevent fraudulent or unauthorized transactions
  • Send occasional promotional or marketing communications, where permitted

Customers may opt out of marketing emails at any time by using the unsubscribe link included in email communications.

Payment Security

Stone Grove does not directly store full payment card information on our servers.

Payments are processed through secure third-party payment providers, including Square and other supported payment processors, designed to help protect customer payment information during checkout transactions.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve browsing experience, remember user preferences, analyze website traffic, and help us understand how visitors interact with our site.

You may choose to disable cookies through your browser settings, although some website features may not function properly as a result.

Sharing of Information

Stone Grove does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers only when necessary to:

  • Process payments
  • Fulfill shipments
  • Operate website services
  • Provide customer support
  • Comply with legal obligations

These third parties are expected to handle customer information responsibly and securely.

Data Retention

We may retain order and customer information for recordkeeping, legal, accounting, fraud prevention, and operational purposes where reasonably necessary.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of certain personal data
  • Opt out of marketing communications

To submit a privacy-related request, please contact us using the information below.

Third-Party Links

Our website or social media pages may contain links to third-party websites or platforms. Stone Grove is not responsible for the privacy practices or content of external websites.

Children’s Privacy

Stone Grove does not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been submitted, we will take reasonable steps to remove it.

Updates to This Privacy Policy

Stone Grove may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Email: stoengrovela@gmail.com

Address: 1041 Prospect Blvd, Pasadena, California, 91103, USA

Business Hours:

Monday–Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed